Domestic passenger ferry services are primarily provided by licensed or franchised ferry operators. Ferries are a relatively accessible transport mode for passengers with disabilities including wheelchair users. Call bells are installed at entrances of most ferry piers. Anti-skid gangplanks and grooves on the landing ramps are provided to facilitate the movement of wheelchairs. Except for hoverferries and ferries berthing alongside pontoons and public landing steps, passengers with disabilities can gain access from the pier to the vessel without much difficulty. Wheelchair spaces are available on most ferry vessels. The lower deck of vessels is more accessible than the upper deck as passengers need not negotiate any steps.
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Staff assistance is available at most pier entrances for passengers with disabilities who find it difficult to pass through the turnstiles.
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The list of the telephone hotline and fax number of ferries service company